Approximately 15 million doctor appointments are miss each year due to no-shows and last-minute cancellations. Furthermore, only 5% of cancellations are made in time for another patient to take advantage of that appointment. This problem is a constant in many healthcare settings. Healthcare professionals are urging doctors to use SMS in healthcare to give patients a record of their appointments and to receive reminders and updates to keep them inform.
Using a short message service to communicate with patients is the fastest way to engage with them. SMS messages can reach their recipient instantly and are now becoming the preferr method for engaging with end users and conducting transactional 9 reasons to communications. Their 95% open rate and readability within a few minutes are the reasons for their success.
Things to consider before integrating SMS communications in health centres
As with all big changes, it’s important to make sure your audience is ready and prepar. Here are a few things to consider before you start texting patients:
Data security
It is a legal requirement for all mical practices, including those that are outsourc, to apply security measures to protect health information. Therefore, all patient text messages must be sent via secure text messaging platforms. As a data controller , SMS Up can offer you secure SMS messaging and is certifi to ISO 27001 standards, meaning that list of 1000 cell phone number your information is stor in secure environments to an internationally recognis standard that is audit externally every year. Patient privacy is of paramount importance in all healthcare settings.
Growing and maintaining your database
Introducing text messaging into healthcare is only part of because it ensures the right message at the right time the solution. Initially, you ne to build it numbers up and maintain your database to ensure that SMS can achieve maximum impact in communications. This is easier than it sounds.
