Telegram Group allows you to add up to 200,000 users as members and send messages and media files of 1.5 GB in size. This makes it a valuable tool for connecting with customers and building loyalty. Here are some of the ways Telegram Groups can be used to improve customer […]
Telegram, the third most downloaded app in the world, has 700 million monthly active users. Telegram Business has become a standout choice thanks to its multiple functionalities. In this article, we will explore how to use Telegram for business and the benefits it can bring to your business. What is […]
The main difference is that the group has a limit of participants , and members can also participate actively. However, channels are unidirectional , meaning that the brand is the one who delivers the information and users can only react to the content offered. And is a group or a channel better? In this sense, everything […]
Introduktion I dagens snabbt växande affärslandskap har konceptet kundservice överskridit traditionella gränser. Framväxten av digital teknik och förändrade konsumentbeteenden har inlett en ny era där sömlösa och personliga interaktioner är av största vikt. Det är här konceptet “omnikanal kundsupport” kommer in i bilden, vilket revolutionerar hur företag interagerar med […]
